Rafael Alejandro Arteaga Lara

  • Help desk, delivery, packing, sales, electrician, IT, construction
  • Quito, Pichincha, Ecuador
  • Aug 01, 2020
EB-3 Green Card Visa Customer Service Distribution-Shipping Electrician Information Technology Telecommunications

What is your goal to work in the U.S.A.?

SKILLS
• Investigated new testing technologies and tools to be implemented by quality
assurance team.

• Directed project teams to maintain quality performance criteria and scheduling
Document Specialist
objectives.
Lenel Acces Control
• Perfected interface linking of different computer systems to allow information to
Electronic Security be shared among users.

Microsoft Office • Provided project managers with ROI estimations and cost-saving measures to
assist them in making decisions regarding implementation of project plans.
Cliente Services
• Designed and presented technical proposals for clients' review.
Help Desk
• Investigated new technologies and implemented the best to meet needs of different
Remote Access Software areas.

Project Management • Set timeline of reporting and specifications requirements to distribute to various
business department and IT support teams.
Electrical Experience
• Provided end-users with training in best practices to eliminate possibility of errors
Software Support and keep data secure.

Active Directory • Provided troubleshooting of malfunctioning of systems and programs and resolved
issues.
Software Testing

Software Troubleshooting
SECURITY SUPERVISOR
Structured Cabling SENAPRO / May 2013 - Jun 2014 / Quito
Networking • Produced reports of actions taken to resolve typical issues and referred crisis
situations to management.
Workflows
• Monitored CCTV systems and other access control systems to note and curtail
Process Management malicious activities, such as theft and access of no authoriced people.
Hardware Testing • Allowed only authorized persons to enter facility and monitored people exiting.

Electrical Circuits • Electronic security projects.

• CCTV administration.

• Access control system administration.

Work Experience

BUSINESS APPLICATIONS SPECIALIST
May 2019 - Jul 2020 Petroamazonas EP

http://linkedin.com/in/rafael-arteaga-lara-3 • Controlled all confidential and proprietary information released to company
71a4280 clients.

• Installed, tested, and serviced all alarm systems In order to guarantee the correct
functioning.

• Acted as project manager for different software project with the objective of

IT Analyst
Jun 2016 - May 2019 Petroamazonas EP

IT support, electrical installations, computer maintenance, project manager, network maintenance, structured Cableed

Education

MASTER'S DEGREE - communication
Jul 2014 - Jan 2016 UDLA
electronic engineer
Sep 2005 - Apr 2012 ESPE

Your Country:

Ecuador

Are you in the USA?

No