I have been waitress since the age of 16 and began my journey of management at the age of 19.
My management experience ranges from managing a Mexican restaurant, a 400+ seater sports pub, a wine bar/ restaurant and currently Bootlegger Coffee Company restaurant.
I now find myself seeking a new challenge or a higher position, taking on more responsibility yet still within this amazing industry.
I am a hardworking, passionate and interactive person with the ability to pick up new skills rapidly. I thrive under pressure and manage teamwork well and not afraid to step in and get my hands dirty where help may be needed.
Intelligent, Goal orientated, Hard Working, Sincere, Patient, Good People skills, Socially Confident, Good motivator, Enjoy Challenges, Capable, understanding of customers and businesses needs and requirements, Thrives under pressure, Strong restaurant admin skills
Always up and ready for a challenge
Good time keeping skills, absolutely love teamwork, responsible and a fast learner.
I tend to get bored if I'm not challenged.
Opening and closing cash up duties. Was trusted to stand in as acting GM, when he was on leave. Responsible for the stores daily and bulk ordering as-well as bar and miscellaneous orders. Setting out FOH, BOH and barista shift lists. Staff training. Attention to detail regarding the day to day administrative work including pulling management overview reports, labor reports, stock movement and hourly reports. Grew back customer satisfaction and loyalty as-well as building relationships with customers and suppliers.
Restaurant manager, Recruiting, training and supervising staff. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. Ordering supplies and beverages. Handling customer enquiries and complaints. Taking reservations. Setting up weekly staff shift list. Restaurant admin and payroll. Problem solving
Preparing and presenting staffing/sales reports. Responsible for cash ups and day to day cost and running of the restaurant
WORK EXPERIENCE continued
training and supervising staff. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. Promoting and marketing the business. Ordering supplies and beverages. Handling customer enquiries and complaints. Problem solving. Preparing and presenting staffing/sales reports. Handling administration and paperwork. Responsible for cash ups and day to day cost and running of the restaurant
In charge of Waiter shifts. Overseeing FOH ensuring that all open and closing duties of the restaurant are correctly done. Assisting the owner with day to day operations of the restaurant, take bookings and seating arrangements, assisting with cocktail menu design and recipes, restaurant cash ups.
Meet, greet and seat customers. Take orders and serving food and beverages to customers. Cocktail bartender. Ensuring bar and FOH duties are done. Extensive product knowledge.
The ability to work effectively under pressure and maintain 5 star, excellent service standards with tables and members.
Extensive menu knowledge
Perform opening and closing procedures as well as side work duties.
Ensuring all steps of service were met including the country club's core standards.
Expediting 8-13 top foodservice and delivery.
Frequently hosted and served at exclusive banqueting events and private parties.