Aziz Nagis

  • Barmen - Lifeguard - Waiter
  • Warszawa, Poland
  • Jun 27, 2019
H2B Customer Service Design Entry Level Landscape Labor Management

What is your goal to work in the U.S.A.?

Dynamic professional who enjoys motivating, encouraging and leading people.

I’m very wellversed innegotiations, planning, people management, development, and coaching. I enjoy solving difficult problems and managing conflicts.

My passion is to one step further each time and I value business excellence the most. That is why I would like to make one step further and seek job opportunuties in The U.S. 

I would like to get experience and see how is the business flow over there. I think, working in The U.S, will give me many experiences and good memories to use in my future life. 

Work Experience

Team Leader
Mar 2017 - Dec 2018 Hennes and Mauritz, Warsaw - Poland

-Leading and managing group of app. -20-25 Customer Service Agents in their daily tasks.

-Supervising social media channels.

-Making sure the business needs are met.

-Being part of recruitment process for different markets.


- Best Market 2017 (Among 9 different online market.)

- Best Staff Turnover

Operations Manager
May 2014 - Aug 2015 Şaşkın Pub&Bistro, İzmir

-Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

- Setting and enforcing quality and safety controls.

-Working with diverse personalities both on the staff and patrons.

-Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly personal, if needed.

- Hiring and training staff to provide excellent service to patrons

Bar Attendent
Jul 2013 - Apr 2014 Şaşkın Pub&Bistro, İzmir

- Provide Customer Service

- Prepare Beverages

- Maintain a Clean Bar

-Re-stock Bar

Jun 2012 - Oct 2012 Miracle Park Resort, Antalya - Turkey

-Overseeing activities at aquatic facility.

-Assisting with swimming lessons.Explaining and enforcing rules, regulations and

-Policies to ensure safety of patrons.

-Monitoring designated areas to recognize signs of danger.

-Warning swimmers regarding unsafe situations.

-Maintaining order in swimming areas.

-Responding to emergencies and rescuing swimmers in danger of drowning.

-Performing first aid procedures.

Jun 2011 - Sep 2011 Bağdat Cafe, İstanbul - Turkey

-Provide the perfect service experience for every Guest

-Ensure the Guest feels important and welcome in the restaurant

-Ensure hot food is hot and cold food is cold

-Adhere to timing standards for products and services

-Look for ways to consolidate service and increase table turns

-Present menu, answer questions and make suggestions regarding food and beverage

-Serve the Guest in an accommodating manner


Sep 2013 - May 2015 Anatolia University , Eskişehir - Turkey
Graphic Design
Sep 2010 - May 2012 Akdeniz University

Your Country:


Are you in the USA?