Dynamic professional who enjoys motivating, encouraging and leading people.
I’m very wellversed innegotiations, planning, people management, development, and coaching. I enjoy solving difficult problems and managing conflicts.
My passion is to one step further each time and I value business excellence the most. That is why I would like to make one step further and seek job opportunuties in The U.S.
I would like to get experience and see how is the business flow over there. I think, working in The U.S, will give me many experiences and good memories to use in my future life.
-Leading and managing group of app. -20-25 Customer Service Agents in their daily tasks.
-Supervising social media channels.
-Making sure the business needs are met.
-Being part of recruitment process for different markets.
- Best Market 2017 (Among 9 different online market.)
- Best Staff Turnover
-Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
- Setting and enforcing quality and safety controls.
-Working with diverse personalities both on the staff and patrons.
-Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly personal, if needed.
- Hiring and training staff to provide excellent service to patrons
- Provide Customer Service
- Prepare Beverages
- Maintain a Clean Bar
-Overseeing activities at aquatic facility.
-Assisting with swimming lessons.Explaining and enforcing rules, regulations and
-Policies to ensure safety of patrons.
-Monitoring designated areas to recognize signs of danger.
-Warning swimmers regarding unsafe situations.
-Maintaining order in swimming areas.
-Responding to emergencies and rescuing swimmers in danger of drowning.
-Performing first aid procedures.
-Provide the perfect service experience for every Guest
-Ensure the Guest feels important and welcome in the restaurant
-Ensure hot food is hot and cold food is cold
-Adhere to timing standards for products and services
-Look for ways to consolidate service and increase table turns
-Present menu, answer questions and make suggestions regarding food and beverage
-Serve the Guest in an accommodating manner